Service & support options: To fully capitalizing on your HP ProLiant servers' capabilities requires a service partner who thoroughly understands your server technology and systems environment. HP Services, an industry leader in provision of multi vender support solutions, provides a range of support services designed to meet the varying needs of your business. Whether an SMB, or large global corporation, HP has a ProLiant server support offer to help you speedily deploy and maximize system uptime; Recommended Service - simplify ProLiant solution implementation, maintenance, and management; Support: 3-Year 4-Hour response 24x7 Same Business Day Coverage only; Deployment Service: Installation and Start up only; Enhanced Service - optimize service level to increase IT performance and availability; Support: 3-Year Support Plus 24 only. Refer to the information on "Installation & Start-Up" for service on ProLiant server and Microsoft or Linux O/S per the Customer Description and/or Data Sheet; to be delivered on a scheduled basis 8am-5pm, M-F, excluding HP holidays.3 year parts, 3 year labor, 3-year on-site support